Learning, alienation and work

A not so random thought.
Reading Colley (2012) my first reaction was, I need to share this article! I need to talk this one through with those I work with. I even had the article ready to share with a manager, also in a PhD program, as an ‘interesting case in a period of change and austerity not unlike our own times’ but I stopped myself, unsure at how such an article would be received, even in an environment encouraging ‘brave conversations’. The intention was not to suggest this is my/our current reality but, given the nature of work in the public sector, ethical challenges do occur and our failure to acknowledge, problematize and learn to work with/through have real costs and consequences. I wonder if I hesitated because it would go against the organizational performativity I feel obliged to engage in?

I work in an institute that is actively engaged in pursuing cultural change and which has made a commitment to developing policy and practices related to Equity, Diversity, Inclusion, Anti Racism and Decolonization (EDI +). Our Culture Day included keynotes by Dr. Dwayne Donald who, with the metaphor of the fort, highlighted coloniality in curriculum and Junetta Jamerson who challenged us to actively engage in anti racist practices. In break out sessions we were encouraged to dismantle, create, learn and teach for social justice. This requires both learning and unlearning. However, “learning requires a context of at least some security, of trust in the environment and other persons who populate it” (Colley, 2012 p.318). If I am hesitant to share a journal article with another student, I wonder if enough work has been done to build trust in the workplace and/or if the current economic /social conditions for the desired learning around EDI+ to occur exists?

Canada is sold to (in)voluntary (im)migrants as a society of opportunity, but as Brown, Lauder & Ashton (2011) argue the trap of opportunity is

“… making people increasingly self-centered, stressed and unfulfilled as more and more effort, money and time is spent doing what is necessary than for any intrinsic purpose”( p.141).

When I consider education and training for newcomers to Canada in relation to Shan’s (2009) scholarship exploring credential and certification regime (CCR), I am struck by and deeply uncomfortable with the incongruencies between stated EDI and the processes, practices, programs and policies within post-secondary institutions that support “…a system of selection and exclusion, producing structural segregation” (Shan, 2009 p.359). Declarations are made for decolonizing learning within post-secondary institutions yet the same institutions offer programs specifically catering to populations who experience a devaluing of training and credentials that are deemed too ‘foreign’, too outside some Western standard or whose education and learning has followed a non-Western trajectory. Where is the consideration for other worldviews or ways of knowing and being ? Institutions might argue they are responding to industry demand for ‘standards’ and ‘accountability’ but they also profit from narrow and arbitrarily set standards. I am left wondering who or what EDI intended to support? Is it a tool or space for social justice or a form of ‘woke-washing’ intended to maintain market share in the education industry?

What do I do with this awareness, this ethical discomfort with these practices and the role I (in)directly play in the process? Colley argues the tension of navigating ethical practices is a form of work. I wonder if this work is inherent to paid labour, as there is always the potential for conflicting values as well as an inequality in power or is it, as suggested, a product of or exasperated by a managerial state and audit society?

In regards to the discomfort, Colley suggests I “..must decide whether to pursue conscientious objection, compliance, or adopt a stance of ‘principled infidelity’” (p 322). Having a voice and a stage to object, feeling the necessity to comply, or the compulsion to commit an act of infidelity is always shifting and situational, tied to position, location and perceptions of power and access, costs and benefits. Where are my stages (especially in a time of COVID) and who do I speak to/for? How many times do I speak before I learn to be silent, to comply? When is infidelity – cheating, straying, being unfaithful the most honest act?

Another thought
In a recent webinar I mentioned that I listen to podcasts during walks (In Defense of Domestic Workers), but thinking about it afterwards, I realized this is no longer the case. Over the past year, I have come to consume podcasts as I work not as I walk. Teaching online has shifted the nature of my labour. Rather than spending 4 hours a day in direct contact with learners, I am spending those hours (plus many others) developing high quality content that learners can engage in asynchronously and independently. This can, at times, become a technical process, requiring too much concentration to mentally complete other tasks but freeing enough to absorb new thoughts and ideas, as I cut and paste lines of html code and reformat materials for predictability and accessibility. I do not identify with this technical labour in the same way as I did when working directly with foundational learners, and I am not sure how I see this work. The potential for surveillance and demand for standardization bristles against my self-image as a professional, skilled practitioner. My ability to respond to emergent learner needs, and to capture ‘teachable moments’ seems reduced in an environment that requires the ‘front loading’ of work.

I  recognize that I have developed new skills, not only technical but also relational. I welcome the little voices and tears that ‘interrupt’ our lessons, reminding me of the important work that is happening. I am honoured to be welcomed into my students home and humbled by the grace they offer as we muddle through learning together. Is my identity as a teacher and mentor challenged sitting alone with my podcasts? Probably. Do I feel alienated from my work? Somedays. Would I feel more connected if I went into ‘the building’ each day. I am not sure.

I can identify some of the learning that I have experienced over the past year, working and teaching in this new reality. What is more challenging and/or uncomfortable to identify is the non learning that I might be engaged in during this period of austerity, change and uncertainty.

What have I learned or not learned about my work that I would hesitate to share a journal article?

“There’s room at the top they are telling you still…” 

Reference

Brown, P., Lauder, H., & Ashton, D. (2012). The global auction: The broken promise of jobs, education, and incomes. Oxford: Oxford University Press.

Colley, H. (2012). ‘Not learning in the workplace: Austerity and the shattering of illusio in public service,’ Journal of Workplace Learning, 24, 5, 317-337.

Shan, H. (2009). ‘Shaping the re-training and re-education experiences of immigrant women: The credential and certificate regime in Canada,’ International Journal of Lifelong Education, 28, 3, 353-369.

International Women’s Day

International Women’s Day

I was introduced to International Women’s Day, in a real way, while living in St. Petersburg, Russia. It was a day of small luxuries and good company, laughter and fun. After returning to Canada we continued to celebrate the day in small ways. Each year IWD gains a little more prominence in North American culture, from Dove  to PayPal, capitalizing on another opportunity to market their brand in swathes of purple.

In 2021, I will not be celebrating with friends. COVID restrictions remain in place and the thought of another zoom chat overwhelms me. I am exhausted this year. Exhausted from the emotional labour of ‘keeping things normal’ when life is anything from. I am exhausted from the monotony of working, teaching, studying, socializing, simply existing within the same 1000 sq. feet with 3 other people and I am exhausted from the gratitude I feel obliged to muster each day for how well we are able to weather this storm; for jobs that stayed, the health and healing of loved ones, the security that comes from privilege.

Today I will not celebrate. Today I will take a few minutes to share and support all those women who are also exhausted: the 50,000 Hotel Workers laid off during COVID, the Haitian asylum seekers providing health care, the parents juggling work/ childcare from home and all the other women impacted by COVID who need a rest. I wish you all “Feel Good” soon.

-w

RRSP Season: Education, Jobs and Income

February 27th

We are waiting in the touch down office of a financial officer for our yearly, singular personal visit to the bank to purchase last minute RRSPs, in the hope of “getting our money back” from the government. Having just read The Global Auction: The Broken Promises of Education, Jobs and Income (Brown, Lauder & Ashton, 2011), I slowly and uncomfortably begin identifying, naming and critiquing the sources of unease that surrounds this yearly “tradition”.

First, consider that this occurs once a year. All other banking is conducted through automated processes, online services and via 24 hour call support that has, according to Brown, Lauder & Ashton (2011), been increasingly moved offshore “…at a fraction of the price” (p.51). Next, we are in a touchdown office, designed for privacy and the illusion of white collar professionalism, but devoid of any personal artifacts or sense of permanency. It is a modular space that can ‘pivot’ in configuration and purpose at a moments notice. My relationship with the person I meet here will be as temporary as the space we occupy.

Through the ‘information update’ I am asked about my job and I learn the officer recently arrived in Canada, representing one in a growing global trend (Brown, Lauder & Ashton, 2011) towards high-skill migration and mobility. Our updated data is then instantly aggregated by a computer algorithm, and a suite of options are presented, increasing the productive capacity of the officer. A number of ‘popular’ products are presented, customized/adapted to the local ‘market’. We select a ‘product’ outside our profile and after several minutes of furious typing we are told it is ‘too risky’. The ‘knowledge’ of the platform, program and templates become prioritized over the international experience, extensive training and expertise of the bank officer, reducing them to a “…salesperson armed with a series of software manuals instructing [them] how to sell particular kinds of products…” (p.76). Our meeting ends with the suggestion of setting up ‘automatic contributions’ rationalized as a means of minimizing the negative impact of market fluctuation. I wonder if the officer considers that should we go this route, their services will no longer be required, that they are selling their own redundancy?

However, for as clear and interesting as these observations were, there was also a moment in this meeting of profound “Ugggghhhhh” created by the uncomfortable silence when I inquired into ‘ethical investment options’. While the blank stare I received could be interrupted as linguistic miscommunication or as an uncomfortable acknowledgement that the bank had no products marketed as ‘ethical’, upon reflection I have ascribed, “Seriously, you are in a bank investing and you are worried about ethics!” to this look and silence.

What is the underlying philosophy of a Registered Retirement Savings Plan? Through tax policy, the government is moving security for the aging from the collective/community/state to the responsibility of the individual. I buy into this so I can ‘save’ paying taxes. My income tax return takes funds out of general coffers, allowing the state to claim “poor” when it comes to supporting the public good. I am generating personal ‘wealth’ and should I not manage to consume it before my death, the assets will be distributed to my stakeholders. On a micro scale I am participating in the same legalized and bureaucratic structure that allows companies like Amazon and Google to avoid taxes and reap massive profits for shareholders.

Harvey (2020) asks if finance is productive of value, noting the role of the financial sector is to absorb the notes of exponential growth with a fiduciary obligation to get the highest rate of return for investors. Economists, such as Roche and Jakub (2017), attempt to offer a plan for sustainable prosperity, much in the same way companies market environmentalism via consumption. For a brief moment, as we sat through graphs and charts of 3-year, 5-year and 10-year return rates promising ‘free’ money and ‘growth’; I thought we could have our cake and eat it too. However, even a cursory look at portfolios reminded me the idea of ethical surplus seems as incongruent as Halal bacon.

And of course, the fact that we even have funds available to personally ‘invest’ in RRSPs suggests that we have more than we need to meet our current basic needs. Raised in a working class household the conditioning has been that ‘I earned’ this surplus and are therefore entitled to profit from it, but the uncomfortable truth is that the money in the bank is as much the product of language/race/ablest/heteronormative privilege, random chance and the exploitation of others, as it is from my efforts, labour and/or personal investment into education and training- my human capital. Brown, Lauder & Ashton (2001) illustrate how this relative privilege from human capital may then be reproduced and guarded through educational opportunities and labour practices.

Reading The Global Auction: The Broken Promises of Education, Jobs and Income was like cleaning the windows after the winter, it allowed for a clearer, crispier view of many of the routine and mundane tasks of life. It also reminds that the dirt will also still accumulate through the dusty and dirty spring.

 

References

-Brown, P., Lauder, H., & Ashton, D. (2012). The global auction: The broken promise of jobs, education, and incomes. Oxford: Oxford University Press.

-Harvey, D. (2020). The Anti-Capitalist Chronicles. Pluto Press
-Roche, B., & Jakub, J. (2017). Completing Capitalism : Heal Business to Heal the World. Berrett-Koehler Publishers.